Continuous Professional Development Courses
We offer a range of Continuous Professional Development Courses that break down the most complex of subjects into easily digestible bite-size chunks.

Customer Service
ETS offer a range of Customer service courses to help you enhance your customer relation and dealing with difficult situations.

Personal Development
ETS offer a range of Personal Development courses to help you improve your Efficency, Confidence, Time Management, Stress Management and your Positive Attitude.

Management
ETS offer a range of upskilling Management courses that will support you in providing excellent staff and project managerial outputs.

Digital Skills
ETS offer a range of Digital Skill courses to help you develop your digital knowledge, skills and efficency.
Lottery Funded Courses

CV Writing
for those effected by Covid-19
Facilitator – Hayley Bird BEd (Hons)
Dates – 11 November 2020

Positive coping strategies
for those effected by Covid-19
Facilitator – Dr Vikki Barnes
Dates – 19 October 2020
Course information to follow

Resilience
for those effected by Covid-19
Facilitator – Dr Vikki Barnes
Dates – 5 October 2020

Post-traumatic growth
for those effected by Covid-19
Facilitator – Dr Vikki Barnes
Dates – 22 October 2020
Course information to follow
All CPD Courses
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Project Management
£150.00 -
Resilience at Work
£150.00 -
‘Attitude’ The Game Changer
£150.00 -
Train the Trainer
£150.00 -
Presentation Skills
£150.00 -
Building Personal Confidence Through Assertiveness
£150.00 -
Introduction to HR
£150.00 -
Social Media Business to Customer
£150.00 -
Wellbeing in the Workplace
£150.00 -
Problem Solving and Decision Making
£150.00 -
Positive Leadership
£150.00 -
Networking
£95.00 -
Introduction to Medical Terminology
£150.00 -
Innovative / Creative Thinking
£150.00 -
Finance for Non-Finance Managers
£150.00 -
Decision-Making under Pressure
£150.00 -
Time Management
£150.00 -
Social Media Business to Business
£150.00 -
Performance Appraisal
£150.00 -
Introduction to Word
£150.00 -
Introduction to Excel
£150.00 -
Intermediate Word
£150.00 -
Intermediate Excel
£150.00 -
Improving Efficiency Through Outlook
£150.00 -
Advanced Word
£150.00 -
Advanced Excel
£150.00 -
Meetings and Minute Taking
£150.00 -
General Data Protection Regulation
£300.00 -
Exceptional Customer Service and Telephone Techniques
£150.00 -
Dealing With Complaints, Conflict and Difficult Customers
£150.00
