Apprenticeships
An apprenticeship is a genuine job with an accompanying assessment and skills development programme. It is a way for individuals to earn while they learn, gaining valuable skills, competence and knowledge in a specific job role. The apprentice gains this through a wide mix of learning experiences in the workplace, formal off-the-job training and through practising there new skills in a real-time work environment.
Framework
Frameworks are primarily qualification-focused. The main aim of a framework is for an apprentice to have achieved a competency-based qualification, such as a Diploma, NVQ, and/or a technical qualification.
Standards
Standards are occupation-focused; they are not generally qualification-led. Learning takes place throughout the apprenticeship and the apprentice is assessed through an independent End Point Assessment process. At End Point Assessment apprentices must demonstrate that they are competent to carry out all aspects of their job.
Apprenticeships
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Business Administrator Apprenticeship Standard
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Customer Service Practitioner
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Customer Service Specialist
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Higher Apprenticeship in Business and Professional Administration
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Higher Apprenticeship in Management
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Intermediate Apprenticeship in Business Administration
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Operations/Departmental Manager Apprenticeship Standard
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Team Leader / Supervisor Apprenticeship Standard
