Problem Solving and Decision Making





ETS are pleased to offer a Problem Solving and Decision Making Course in our Exeter Training Centre.

This one-day course has been designed for individuals involved in problem solving and decision making within an organisation.

The course covers:

  • Identifying the nature, type, and cause of a problem
  • The role of stakeholders in problem-solving
  • The use of different problem-solving techniques
  • Continuous improvement
  • Developing an action plan
  • Implement an action plan
  • Review an action plan
  • The steps in the business decision-making process
  • The potential impact of decisions
  • Improvement techniques and processes