The matrix Standard is a unique quality standard for organisations to assess and measure their advice and support services, which ultimately supports individuals in their choice of career, learning, work and life goals.

We are pleased to announce that following our successful annual assessment visit we continue to meet the required standard for the matrix Accreditation, which we have held since 2004. The matrix standard is the government quality standard required by any publicly funded organisation that supports individuals in making informed choices about their future. The service is designed to assist all our customers, learners and employers, to make informed decisions about training opportunities, improving job prospects and/or skills, obtaining qualifications or making the most of their current job role. The matrix standard recognises ETS’s commitment to exceptional external and internal service whilst demonstrating our commitment to continuous improvement.