Customer Service Excellence Standard

Customer Service Excellence ReportDownload ETS are delighted to announce that we have maintained the Customer Service Excellence Standard for the 9th year. We received some outstanding feedback that can be found below. There is a definite overall continuation of the...


Mr Jenkins, said: “ETS signed the Armed Forces Covenant to pledge our support to those who serve or served, to their families, and the wider community across the West Country.”


A new tailor-made course created around ‘Project Management’ for people looking to gain knowledge, confidence, and leadership skills in major management projects, was delivered by Education and Training Skills (ETS) Tutor Daz Davey recently. The one-day course looks...


TWO of Exeter’s specialist training providers, Education and Training Skills (ETS) and PGL Training, have signed a deal to transfer a significant number of ETS’s apprentices over to PGL Training – in a ‘seamless transfer’. The agreement by two of the South West’s...


ETS Training will be holding an ‘Open Day’ and launching its (AAT) qualifications on Thursday 12th September. Chief Executive, Richard Jenkins of ETS Training, said: “Our ‘Open Day’ is about people taking control of their careers, and getting the opportunity to engage...

AAT Launch Day – Your Future Starts Here

You are invited to join us to celebrate the launch of our AAT qualifications on Thursday 12 September 2019. You will have the opportunity to engage with our knowledgeable staff and tutor, Emma Grant MAAT CPFA MTA to support you in choosing the best qualification for you.


International coaching expert Daz Davey is on the lookout for business leaders, sports coaches and inquisitively minded people – wanting to enhance their performance profile. Veteran ex-forces trainer Mr Davey, said: “ETS Training offer tailor-made courses and...

Providing Excellent Results

Some super feedback from Devon & Cornwall Police regarding ‘Attitude the Game Changer’ delivered by Daz Davey (CURRERE Performance Coaching), in partnership with Education and Training Skills.

Free ‘Performance Coaching’

FREE EVENT ... With food and great company!! Education and Training Skills Ltd are offering a free ‘Performance Coaching’ evening for up to 20 Exmouth/Exeter based business owners, CEO's and directors. The evening will predominantly focus on workplace ‘ATTITUDE’, how...

Ofsted Inspection Outcome

Ofsted Report 2019Download As you will know, in March, Education and Training Skills (ETS) was inspected by Ofsted. The report from the inspection contains some promising feedback and I am writing to share the main findings with you. The report is well considered...

Armed Forces Discount Service

We are proud to offer Armed Forces Discount Card holders a 10% discount on all our CPD Courses. Defence Discount Service provides discounts both online and on the high street for members of the Armed Forces, Veterans and Armed Forces Community.


We have achieved a lot recently and have a lot to shout about. This Newsletter goes through our best bits from the last few months.

What is Prevent?

Issues 02 of our Wellbeing Newsletter focuses on Prevent. Prevent is about safeguarding people and communities from the threat of terrorism. Prevent is 1 of the 4 elements of CONTEST, the Government’s counter-terrorism strategy. It aims to stop people becoming terrorists or supporting terrorism.

Last Chance for Devon Employers to Sign Up Apprentices For Autumn NCS

Devon employers interested in seeing their young Apprentices aged 16 or 17, build confidence, make new friends and develop important life skills are encouraged to get their teams to sign up for the National Citizen Service (NCS) autumn 2018 programme before it’s too late. Spots are quickly filling!

City and Guilds

We are very pleased to announce that ETS has now been approved as a City and Guilds test centre. We are now approved to deliver and assess City and Guilds qualifications.

Health & Wellbeing

We have developed a Wellbeing e-newsletter which is aimed at raising awareness and improving the health and wellbeing for all readers. We hope you enjoy your read and would welcome your feedback on our new initiative.

Apprenticeship Off-the-Job Training

Apprenticeship Off-the-Job Training The ETS Approach Document Background This document has been produced as a guide to help ETS staff and employers understand and work to the current Education and Skills Funding Agency (ESFA) funding rules on planning and delivering a...

HSBC Apprentice Account Proposition

HSBC UK is now extending the availability to all apprentices aged 18 or over, enabling one million apprentices to enjoy the same benefits as those studying a full time degree at a university or college.

General Data Protection Regulation

The General Data Protection Regulation (EU) 2016/679 or GDPR, came into force in May 2018. It will have a significant impact on the way organisations handle and store data.

Maintaining Matrix Standard

The matrix Standard is a unique quality standard for organisations to assess and measure their advice and support services, which ultimately supports individuals in their choice of career, learning, work and life goals.

Apprenticeship Service 

The ESFA have published more support videos to their YouTube channel, these can be found in the links below. They explain in simple terms how employers can use the new online apprenticeship service tool.

Off the Job Training

This document has been produced as a guide to help ETS staff and employers understand and work to the current Education and Skills Funding Agency (ESFA) funding rules

GCSE grades

On 20th June 2017 Department for Education have published the long awaited Information about the new GCSE grades for parents, employers and further and higher education providers.

Disability Confident Committed

We are very pleased to announce that ETS has now been certificated ‘Disability Confident Committed’. This is classed as Level 1 and the next step is to become a certificated ‘Disability Confident Employer’ which is Level 2.

Grand Western Canal Walk/Run

ETS are very proud to be a sponsor of the 25th Grand Western Canal Walk/Run for CLIC Sargent and the family festival which will take place on the 8th July 2018. All proceeds raised will be donated to CLIC Sargent.

NUS Extra Card

All our learners qualify for a NUS Extra discount card. This entitles you to a range of discounts from a variety of outlets which include eating out, travel, health and fitness, cinema and supermarkets.