Adult Care Worker Apprenticeship Standard

Key facts
Level 2
Functional Skills Functional Skills in English and Maths
On programme duration Minimum of 12-18 months
On programme qualification Level 2 Diploma in Care
Who is it for? Adult Care Workers may work in residential or nursing homes, domiciliary care, day centres, a person’s own home or some clinical healthcare settings.


To work in care is to make a positive difference to someone’s life when they are faced with physical, practical, social, emotional or intellectual challenges.

Adult Care Workers need to have the right values and behaviours developing competences and skills to provide high quality compassionate care and support. They are the frontline staff who help adults with care and support needs to achieve their personal goals and live as independently and safely as possible, enabling them to have control and choice in their lives which is at the heart of person centred care. Job roles are varied and determined by and relevant to the type of the service being provided and the person supported.

This standard covers both Adult Care Workers and Personal Assistants. Personal assistants do the same job as an Adult Care Worker and work directly for one individual usually within their own home.

Working with people, feeling passionate about supporting and enabling them to live a more independent and fulfilling life is a rewarding and worthwhile job that provides excellent career opportunities.

On Programme Training Training and development takes place during this part of the apprenticeship which may include a qualification if it is identified as a requirement in the standard. Formative assessment of skills, knowledge and behaviours is required in the delivery of the standard and this will be outlined in the assessment plan.

  • Assessment Plan A plan of the apprenticeship programme period of learning, development and continuous assessment, managed by the employer and training provider.
  • Functional Skills Levels 1 and 2 Will be delivered if required, this will include English and Maths.
  • The Care Certificate
  • Level 2 Diploma in Care
  • End Point Assessment preparation ETS will provide the mock assessment materials and guidance, we empower apprentices to structure learning towards the end point assessment format to assure the best chance of success.

Gateway The employer and provider are required to sign-off the apprentice as ready to move on to end-point assessment. To move on to end-point assessment, the apprentice must show evidence of the relevant knowledge, skills and behaviours as set out in the standard:

  • Achieve Level 2 Diploma in Care
  • Complete the Care Certificate
  • Achieve maths and English at Level 1, and attempt functional skills level 2 test
  • In the last month of the apprenticeship, the apprentice will need to complete a self-assessment, which then needs to be submitted to the independent end-point assessor
  • In the last three months of the apprenticeship following the completion of the Diploma, testimonies from people who use services must be collated. This must be submitted to the end point assessor to support the professional discussion assessment.

End Point Assessment The end-point assessment must demonstrate that the apprentice can perform in the occupation in a fully competent, holistic and productive way.

The assessment plan has 2 methods:

  • Situational Judgement test The situational judgement test will present the apprentice with a range of real-life scenarios about which the learner will have to answer questions in a multiple choice format (60 questions). The assessment will normally be undertaken online, under controlled conditions with a time limit applied. Questions will draw from the stated knowledge and skills elements of the standard and focus on the higher order competencies. Material may be drawn from any part of the apprenticeship standard.
  • Professional discussion A professional discussion will be undertaken with an independent assessor. The discussion will be of no more than 45 minutes duration. Candidates can only apply to undertake the discussion component once the multiple choice assessment has been achieved. The discussion will draw questions and amplifications from prior learning and experience including, where applicable, the candidate’s self-assessment and supporting evidence including testimony from users of services and a sample of standardised candidate questions asked of every apprentice candidate in the interview. These questions will be developed and made open and public on the internet.

ETS will support you in the selection and allocation of a single independent assessor to see each apprentice through all modes of assessment and assure consistent quality.

Certification On successful completion, the end-point assessment organisation will apply for the apprenticeship certification. The certificate will then be sent to the apprentice’s employer.

Progression Once the Level 2 Adult Care Worker Apprenticeship is complete, the learning doesn’t stop. A suggested apprenticeship pathway is illustrated below.