Sale of Residential Property and Letting – Optional units

Free Bespoke Training

Sale of Residential Property and Letting – Optional units

You will be able to select a maximum of 14 credits which can be taken from, Administration, Cleaning, customer service, management, Team Leading, sale of property, and residential letting and management.  These units can provide a taster of the full qualifications for staff who may be new to the role or looking to progress. The European Social Fund can also fund CPD Courses .

Level Unit number Unit Credits
2 T/601/2949 Understanding professional conduct in a property environment 1
2 M/601/2965 Know the legislation, guidelines, codes of practices and 3
statutory  information in residential sales
2 J/601/2972 Maintain the security of individuals and property environment 2
2 R/601/2988 Progress customer enquiries associated with property services 2
2 R/601/2991 Maintain displays of marketing materials for properties 2
2 D/601/3111 Organise and progress viewing of properties 2
2 J/601/3121 conduct accompanied viewings of all properties 3
2 F/601/1223 Deal with incoming telephone calls from customers 5
2 J/601/1224 Make telephone calls to customers 6
2 A/601/1219 Deal with customers across a language divide 5
2 L/601/1225 Deal with customers using bespoke software 5
2 A/601/1222 Use questioning techniques when delivering customer service 4
3 J/601/2972 Maintain the security of individuals and property environment 2
3 T/601/2949 Understanding professional conduct in a property environment 1
3 Y/601/3110 Match and promote properties to individuals 3
3 J/601/3121 Conduct accompanied viewings of all properties 3
3 R/600/6351 Develop yourself in the job role 2
Level: N/A
Teacher: Workbased