Property (Residential Letting and management) – Optional units

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Property (Residential Letting and management) – Optional units

You will be able to select a maximum of 14 credits which can be taken from, Administration, Cleaning, customer service, management, Team Leading, sale of property, and residential letting and management.  These units can provide a taster of the full qualifications for staff who may be new to the role or looking to progress. The European Social Fund can also fund CPD Courses .

Level Unit number Unit Credits GLH
2 T/601/2949 Understanding professional conduct in a property environment 1
2 R/601/2957 Know the legislation, guidelines, codes of practice and statutory 3
information for lettings
2 J/601/2972 Maintain security of individuals and property in a property environment 2
2 R/601/2988 Progress customer enquiries associated with property services 2
2 F/601/3053 Organise market appraisals of properties 3
2 D/601/3108 Prepare for marketing of properties to let 2
2 Y/601/3110 Match and promote properties to individuals 3
2 D/601/3111 Organise and progress viewing of properties 2
2 J/601/3121 Conduct accompanied viewing of properties 3
2 R/600/6351 Develop yourself in the job role 2
2 F/601/1223 Deal with incoming telephone calls from customers 5
2 J/601/1224 Make telephone calls to customers 6
2 A/601/1219 Deal with customers across a language divide 8
2 L/601/1225 Deal with customers using bespoke software 5
2 A/601/1222 Use questioning techniques when delivering customer service 4
3 R/600/6351 Develop your job role 2
Level: N/A
Teacher: Workbased