Improving Efficiency Through Outlook

ETS are delighted to offer a half-day course in our Exeter Training Centre, you will be exploring the following concepts that will assist you in your day to day tasks. Here are the best Outlook tips and hints that can make handling your email and appointments quicker and easier.

  • Customise how you view your inbox
  • Make use of favourites
  • Spare yourself repeated typing with quick parts
  • Create an email template
  • Create a new item from the contents of your clipboard
  • Write a message to be delivered at a future time
  • Group messages into conversations
  • Create a folder for common searches
  • Filter emails to find relevant messages
  • Junk or ignore unwanted mail
  • Automate recurrent tasks with quick steps
  • Sort your mail with rules & conditional formatting
  • Automatically clear out unneeded messages
  • Recall messages sent in error
  • Delegate access to your mail and calendar
  • Switch between time zones
  • Use natural language to create a calendar event
  • Create outlook “post-it” notes
  • Save outlook items to the desktop
  • Access your personal email within outlook
  • Connect to your social media accounts
  • Outlook keyboard shortcuts

Price is £75 + VAT per delegate. For anyone undertaking an Apprenticeship with ETS, the cost is £50 + VAT. This includes refreshments, materials and certificate of attendance.

To request more information or a booking form please contact us on 01392 445444 or email

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Level: N/A