“I have previously completed 2 apprenticeships with ETS in Team Leading and Customer Service. I am currently doing the Business Management. Having been promoted to part of the management team within my place of work, I feel that my previous and ongoing training has given me a greater understanding of my new role; improving my skills in dealing with different customers and being able to manage my team effectively. My assessor has been a great support throughout, offering advice, guidance and encouragement, as well as giving me the confidence to further myself professionally.”

“ETS have been brilliant and have offered me a range of courses to suit the career I am in. Doing these courses have helped me develop personally and professionally. I am using the knowledge that I have gained through doing these courses everyday in my work with customers and other professionals. ETS are flexible and can work to help you. If you need any advice or support between visits you can contact them through email which I found extremely helpful. My experience of ETS has been positive, whenever I see my assessor she is happy and raring to go. I have never met such a supportive assessor. I have nearly completed my third course with ETS and can’t wait to begin the fourth!”

“My tutor visits every four to five weeks and it’s good to have that contact because I sometimes get stuck and need things explained to me.”

“I can contact my tutor at any time and a 1:1 really gets things sorted out.”

“They have a way of explaining things in a language that you understand.”

“ETS arranged everything for me and even gave me coaching before my interview which was brilliant. I started employment on a one year contract, but that has now become a permanent one – what more can I say?”

“I needed help with my maths and English and they were fantastic. Always discreet, understanding and very supportive”

“My assessor is great, I see her every month and the workshops at ETS are really valuable”

“I have done three NVQ’s with ETS and am now doing an apprenticeship. My boss has also been trained by ETS in the past; they are a very good company”

“I was apprehensive about receiving a high level of support. ETS has been fantastic, always there for me. I can pick up a telephone at any time and get an excellent response”

“They talked to me at a very professional level. Informative and helpful”

“They always provide the understanding of what we require. I’ve tried other trainers, but they are not so flexible and supportive. I’ve recommended them to a number of other organisations.”